Are Otterbox cases guaranteed?

Your OtterBox or LifeProof product will be replaced at no charge to you except for shipping, handling, and applicable taxes. It comes with a 1 year warranty.

Is an OtterBox guaranteed?

“OtterBox”) warrants OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer.

How many times will OtterBox replace Case?

I went to the Otterbox website and read about the Warranty policy. Every case is guaranteed for a year. If you have a problem with your case within a year, you can submit for a brand new one – for FREE!

Will OtterBox replace my phone if it breaks?

Only if you paid for an “Accidental Damage” Geek Squad plan for your phone. Otherwise Best Buy, nor Otter Box will cover a damaged phone, even if it broke inside the case. It’s a preventative measure, but it’s not 100% guaranteed to protect your phone from everything.

How durable are OtterBox cases?

The Otterbox Defender is the toughest case out of the four. We know the slipcover on the case will stretch out over time and people tend to pull the port covers off. But we’ve seen Otterbox Defenders last 2-3 years (an office mate has one their iPhone 5s still).

How do I contact my broken OtterBox case?

WARRANTY CLAIM PROCESS    To submit a warranty claim, visit or call 1-855-688-7269. 05-Feb-2021

Will OtterBox replace my case if it turns yellow?

Yes. Took mine about a month, but it turned yellow just like all the others. Otter box did send a warranty replacement, but that one did the same.

Why is OtterBox warranty denied?

Your claim may have been denied for one (or more) of the following reasons: We could not validate your contact information. We did not receive valid verification of ownership and damage. We have received an excessive number of warranty claims placed by you or on your behalf.

How can I get a free OtterBox case?

Gems You Can’t Live Without: a free otter box case and how to get one! Head over to Go to the “”support”” tab. Click on warranty. Follow their steps to pick out your case. Check out with your free phone case and only pay $6.99 for shipping.

Do Otterboxes protect the screen from cracking?

As you noted, there is no screen protection in this OtterBox model. There is a bit of a lip that rolls around the extreme edge of the screen, so there will be some protection from that. A vertical, screen-down flat drop shouldn’t make for a problem, but if the screen lands on a projection you may end up with damage.

How do I make an OtterBox claim?

You can get in touch with OtterBox’s customer service reps over the phone to claim your warranty. This is what you’ll need to do: Call 1-855-688-7269. Tell the customer care rep that you want to claim a warranty.

What does an OtterBox protect against?

OtterBox case designs are tested for UV exposure, extreme temperature, jeans pocket wear, abrasion, drop and so much more. “Every case design goes through rigorous testing in our labs to create products that withstand drops, skids, slides and bumps,” said OtterBox President and CEO Pete Lindgren.

Do any iPhone cases warranty the phone?

Yes. Apple cases have a one year warranty for manufacturing defects.

What is the strongest phone case?

1. Otterbox Defender. The most robust case offered by the industry’s gold standard in protective case manufacturing, the Otterbox Defender offers 4-layer protection. Consisting of a plastic inner case, the exterior of the case is made of silicone for shock absorption against drops.

Which OtterBox is most protective?

The Defender Series®  The Defender Series® offers the most safeguards of any OtterBox case. And it’s available for a range of smartphones and tablets. It’s the only series with 3 layers of protection: a polycarbonate inner layer, a silicone outer layer and a sturdy, swiveling belt clip holster.

What is the best protective phone case?

Best phone case brands for protection Gripzilla Armor. OtterBox Symmetry Currys. Griffin Survivor Amazon. Speck Gemshell John Lewis. Apple iPhone 13 Pro clear case Apple. Spigen Slim Armor Amazon. Samsung Clear View Samsung. Loam & Lore Mint Green case Loam & Lore.

Are OtterBox cases worth the price?

Its accessories are big, bulky, and might not be the best-looking, but if you want to ensure that your phone stays protected, Otterbox cases are the best bet. Otterbox cases are expensive, with prices ranging from around $30 to $70. In our opinion, though, they are worth every penny.

Will OtterBox replace broken IPAD?

The claim stated by otterbox that their cases will keep your device charged and repaired when it’s damaged is totally untrue. You’re terribly sorry to hear of any confusion regarding the warranty. Due to our lack of ownership rights, we are unable to extend the device.

How do I return my OtterBox to a new one?

For warranty claims, visit the website://www. otterbox. Contact me at 1-855-688-7269 or visit us at Customer shall provide 60 days notification of warranty claim upon expiration of the applicable warranty period.

Why did my OtterBox turn yellow?

Why Is My Clear Otterbox Turning Yellow? Due to its properties as an inexpensive, flexible, and highly flexible polymer, silicone is commonly used in Clear Phone cases. As these polymers age, they become yellow. Excess chemicals, light, and heat accelerate this process in a natural way.

How do I make my yellow case clear again?

A simple cleaning solution and instructions are as follows: Make a mixture of one cup of warm water (or 240ml) and a few drops of dish soap. Mix the solution together. Use a toothbrush to scrub the solution over the phone case. Work into all the nooks and crannies and clean it on the interior and exterior.

How do I keep my case from turning yellow?

Can the yellowing be reversed? Keep your phone/case out of direct sunlight at all costs — If you’re outside, keep your phone covered/in a bag if possible! Avoid any other direct visible light exposure, such as harsh lights or lamps.

Do OtterBox defenders have a lifetime warranty?

The OtterBox itself comes with a warranty. Almost positive it’s a lifetime warranty.

How much does it cost to manufacture an OtterBox case?

Each pair only costs us $11.63, which includes labor cost, materials, and shipping back to the US. It used to cost us almost $47 each pair to manufacture in the US 6 years ago. (guess why we moved all manufacturing to China?)

Is the OtterBox Defender waterproof?

No it’s not waterproof, but it’s drop proof, extreme drop proof, never replace a case proof, etc.

Are OtterBox screen protectors worth it?

Even though it’s expensive the Otterbox Amplify Glass does a good job of mimicking the feel and look of the iPhone screen without any screen protectors. These phones are not cheap and if you want to protect them from drops or scratches it’s best to use high-quality screen protectors.

Do LifeProof cases have a lifetime warranty?

Do LifeProof Cases Have a Lifetime Warranty? Unfortunately, there’s no lifetime warranty for LifeProof products. This seems to be an advertising hook. LifeProof warrants products for a period of 12 months.

What is MagSafe for OtterBox?

All new iPhone 12 models come with the MagSafe system — a set of magnets that allows users to attach accessories to the backside of the iPhone. OtterBox will also offer new “Made for MagSafe” slim cases, which means they will fit perfectly on the new iPhone 12 and iPhone 12 Pro.

Do I need glass protector with Otterbox?

No. The protective case actually is designed so that there is no need for a screen protector. The clip of the case can cover the screen when the phone is not in use and snaps on to the back casing when the phone is in use.

Does Otterbox Symmetry protect from drops?

The Otterbox Symmetry has a rigid polycarbonate backing and a soft, rubbery bumper that runs around the screen’s perimeter. What is this? It has raised edges to protect your phone from drops and an eighth-inch recess around the camera lens so that nothing can poke or scratch it.

Does OtterBox cover iPad damage?

As with all otterbox products especially the defender series again otterbox has made a functioning product that does what they say which is totally protects your device from damage. I’ve used otterbox defender for my phone and now for my iPad and I feel 100% confident with the protection it provides.

How do you remove OtterBox Defender?

Step 1 use your finger to pry away the outer shell along the seam that runs the length of the screen. It’s best to start from the bottom near the ports.

Leave a Comment