Go to Otterbox website and enter the serial number of your otterbox case in their serial number checker. If not available, then contact Otterbox support to check if your Otterbox case is original or fake.
How can I tell if my OtterBox is real?
The real version of the Otterbox case has a much thicker outline around the letters. And the letters themselves are also slightly fatter slightly wider so if you can see that.
Where is the serial number on an OtterBox case?
Serial number can be engraved onto a rectangular box on the inner of an OtterBox case.
Do I have to register my OtterBox?
There is no need to register the case for our one-year warranty, feel free to contact Otterbox support if you have any issues!
Do you need a receipt for OtterBox warranty?
In addition, for our Clearly Protected line of products, we will always require at least that you to provide us with your purchase receipt as proof of purchase and a picture of the damage to the product, and we may require you to send your product in to us.
Are Otterboxes worth the money?
Its accessories are big, bulky, and might not be the best-looking, but if you want to ensure that your phone stays protected, Otterbox cases are the best bet. Otterbox cases are expensive, with prices ranging from around $30 to $70. In our opinion, though, they are worth every penny.
How long does OtterBox warranty last?
One Year. OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer.
Why is OtterBox warranty denied?
Your claim may have been denied for one (or more) of the following reasons: We could not validate your contact information. We did not receive valid verification of ownership and damage. We have received an excessive number of warranty claims placed by you or on your behalf.
How do I make an OtterBox claim?
WARRANTY CLAIM PROCESS. To submit a warranty claim, visit https://www.otterbox.com/en-us/warranty or call 1-855-688-7269.
Why are they called Otter boxes?
OtterBox is such a unique name for a company — where did it come from? Curt: Similar to an otter’s fur, our first line was a waterproof box. That product benefit inspired my wife, Nancy Richardson, to create the name OtterBox.
What company owns OtterBox?
Blue Ocean. Blue Ocean is an investment management and services company owned by Curt Richardson, the founder, chairman, and owner of OtterBox, which is based in Fort Collins.
What is better than Otterbox Defender?
While it’s true that the Otterbox Defender provides the best drop protection, a new competitor has emerged: the Lifeproof Fre. The Lifeproof Fre is popular due to its cleaner design and promise of ultimate protection against water and snow.
Is Otterbox Defender the most protective case?
The OtterBox Defender Pro series case is the most protective phone case that OtterBox makes. It encases your phone in an inner polycarbonate shell and surrounds it with a synthetic rubber cover.
Do you need a screen protector with an Otterbox Defender?
No. The protective case actually is designed so that there is no need for a screen protector. The clip of the case can cover the screen when the phone is not in use and snaps on to the back casing when the phone is in use.
Are Otter boxes waterproof?
Otterbox phone cases are not fully waterproof, rather they are water-resistant for up to 30 minutes. Otterbox says that their cases will protect your phone from water damage for up to 30 minutes, even if it is submerged two meters underwater.
What is OtterBox drop protection?
OtterBox Certified Drop+ Protection is the seal of engineered confidence that demonstrates OtterBox case designs undergo a myriad of tests to provide lasting, trusted protection from drops, bumps, scratches and dings.
What does the OtterBox protect you from?
What Does An Otterbox Protect Against? With OtterBox Certified Drop+ Protection, customers are guaranteed long-term peace of mind by being confident that any OtterBox case design has been tested to assure against drops, bumps, scratches, and dings.
How do I claim my OtterBox warranty in Canada?
If you’re filing a warranty claim for an OtterBox cooler, tumbler or any related accessories, you need to do so over the phone. Call customer service at 1-855-688-7269.
Do OtterBox defenders have a lifetime warranty?
The OtterBox itself comes with a warranty. Almost positive it’s a lifetime warranty.
Do you have to pay for OtterBox warranty?
OtterBox and LifeProof Warranty. Your OtterBox or LifeProof product will be replaced at no charge to you except for shipping, handling and applicable taxes.
What happens if my phone cracks in an OtterBox?
Do Otterbox Cases Break Your Phone? There is no charge for “Accidental Damage” plans for phones sold through Geek Squad. For damaged phones, Best Buy or Otter Box will cover them, even if the case breaks. Although it is a preventive measure, nothing is 100% guaranteed to keep your phone safe.
Is OtterBox ethical?
Are Otterbox Products ethical and Eco Friendly? Otterbox products are not good for the environment. Otterbox was the industry’s pioneer for protective, nearly indestructible plastic phone cases. Unfortunately, their current product line does not include any biodegradable, compostable, or even easily recyclable phone cases.
Will OtterBox replace broken iPad?
The claim stated by otterbox that their cases will keep your device charged and repaired when it’s damaged is totally untrue. You’re terribly sorry to hear of any confusion regarding the warranty. Due to our lack of ownership rights, we are unable to extend the device.
Does OtterBox cover iPad damage?
As with all otterbox products especially the defender series again otterbox has made a functioning product that does what they say which is totally protects your device from damage. I’ve used otterbox defender for my phone and now for my iPad and I feel 100% confident with the protection it provides.